NDIS Community Support Workers in Brisbane

A community support worker helps a person with disability with everyday life and with taking part in the community. That can include household tasks, personal care, building life skills like cooking, budgeting or using public transport, getting to appointments and running errands, and joining social activities, groups and events. Support workers also give emotional support and can liaise with other services on your behalf. The support is planned around your goals and your NDIS plan, and reviewed with you as things change.

Support worker time is usually paid for from the Core budget, under assistance with daily life (for example personal care and household tasks) or assistance with social and community participation (for example getting out to activities). Some Capacity Building categories, such as increased social and community participation, can also fund a support worker when the focus is building skills and independence. What you can use depends on your plan and goals. Your support coordinator or plan manager can check, and you're welcome to call us to talk it through before you book.

Yes. Participants whose funding is NDIA-managed must use a registered NDIS provider, and Queensland Therapy Center is registered. We also work with participants whose plans are plan-managed or self-managed. If you're not sure how your plan is managed, it is shown in your plan, and your support coordinator, local area coordinator or plan manager can confirm it. Let us know how your plan is managed when you get in touch, so we can explain how support would be claimed.

Call, email or book online. You don't need a referral, and support coordinators and health professionals can use our referral form. We start by getting to know you: your goals, your routines and the support you need, so we can match you with the right support worker. Then we plan your support together, including what it involves, when it happens and how it fits your NDIS plan, and we review it with you regularly.

Workers in roles like support work at a registered NDIS provider must hold an NDIS Worker Screening clearance, which is done by each state's screening unit on behalf of the NDIS Quality and Safeguards Commission. Everyone delivering NDIS supports must also follow the NDIS Code of Conduct, which covers respect for your rights and privacy, safe and competent support, and acting with honesty. Registered providers like Queensland Therapy Center are audited against the NDIS Practice Standards. If you have a concern about your support, tell us, or contact the NDIS Commission.

Community participation means taking part in community, social, cultural and civic activities, such as sport, hobby groups, events, outings and catching up with people. The NDIS can fund a support worker to help you take part in these activities and to build the skills to do more of them yourself. It usually doesn't pay for the activity itself, such as entry fees, tickets or memberships, which the participant covers. Funding usually comes from assistance with social and community participation in your Core budget.

For NDIA-managed and plan-managed participants, the price can't be more than the maximum prices in the NDIS pricing schedule. Those maximum prices change with the time of day, the day of the week, the kind of support and whether it is one-to-one or in a group. The cost of the activity itself is paid by the participant. Contact us before you book and we'll explain the current rate for the support you need and how it would be claimed, so there are no surprises.

Yes. Getting to appointments, shopping and running errands are common parts of support work, along with outings and social activities. A support worker can come with you, help you plan the trip, and help you build the skills to use public transport or manage appointments more independently. Travel costs are funded separately from support worker time: transport is in its own recurring budget when it is part of your plan. Your support coordinator or plan manager can tell you what your plan includes.

Our clinic is at Suite A/829 Beenleigh Rd, Runcorn, on Brisbane's southside. Tell us where you live when you get in touch, and we'll confirm whether we can provide support workers in your area and when support could start. If we can't help in your area, we'll let you know so you can look at other options. You can also ask about our other services at the same time, including speech pathology, occupational therapy and behaviour support.